User's Privacy Policy

Here is a detailed explanation of how MCAM manages the gathering, handling, and security of all sensitive user data.

User's Privacy Policy

Introduction

We value user confidentiality greatly. MCAM is dedicated to maintaining and securing your personal information. Our privacy statement explains the categories of private information we gather and the documents required of you to provide to us, what we will use it for, the third parties we'll disclose it to and the period of time it will be used, and our measures to securing your information.
Along with your responsibilities, it explains how you can use them in relation to how we handle your private details. Do read and comprehend this policy carefully.
It's indeed crucial that you review this policy periodically for any modifications as we reserve the right to change, update and remodify it. The privacy policy describes will at the moment apply to all personal details we currently have. We will inform you of any changes we feel are significant.
Kindly be informed that this notification is meant for current and prospective users. Whether you are a third party, user or MCAM team member your personal details will be provided to us in accordance with the type of contract/agreement format, that are readily available and accessible by mere reaching out to us.
Unless otherwise noted, any mention of "MCAM," "our," "we," or "us" in this privacy policy refers to every party in the MCAM Groups as the situation demands. We assume that you may have extensively read and comprehended the content of this policy and the measures by which we handle the information provided by you, particularly your personal data before becoming a user. You acknowledge and agree that this policy will take effect once you register an account with us.
When you open a new account with MCAM, you acknowledge that this policy, along with any other updates, shall control the measures by which we gather, keep, utilize, disclose, and otherwise handle all your personal information while doing business with you. We treat your personal information in accordance with this policy. These below are the type of personal details we gather and retain. Prospective users provide us with the relevant personal details as part of our business:
By creating an account with MCAM you must provide us with your Names, last name, contact information, your Date of Birth, Sex Information about your location Your trading expertise is also required, so as to know your risk tolerance and profile. Also, your device IP address and trading history is needed to know the trading packages that will be recommended by us for your use. While accessing our websites or apps, your traffic data, information regarding your location and weblogs will also be provided.
Additionally, our cookies are used to collate your personal information in order to provide you with personalized services, which will be stored on your hard drive. It gives us the ability to provide personalized settings and serve you with your customized preference to enhance your experience.
Additionally, we preserve archives of your trading activities, such as a track of: Digital assets you transacted with us Information from your past transactions and investments, including the amount you invested MCAM is obligated by law to recognize users’ eligibility whenever they want to create a new account or add a new authorization to an already existing account.
To comply with the criteria established by anti-money laundering regulations, we must view and collect specific information. As mandated by anti-money laundering laws or laws that are pertinent to the services that we offer you, identification paperwork includes: Passport, driver's license, national identity card, utility bills, and a passport, a credit report or any additional details we deem crucial for our business operations. In sensitive cases, we are obligated to collate relevant and extra information, such as corporate papers containing your address, the shareholders' and directors' personal information, as well as the shareholders' and directors' personal information. In order to comply with our legal and regulatory obligations, we reserve the right to request any further information we feel appropriate.
We gather such data in a variety of ways, including when you use MCAM services, products and webpage (s), filling out account creation e-forms, registering for demo or seminars, utilizing site cookies or other tracking advanced software applications, subscribing to news and recent information about MCAM.
Occasionally, we may request additional personal information from users (through simple surveys.) We might not be capable of offering you with your preferred digital products or services, if you are skeptical in providing us with the necessary information.
Whatever discussions with users regarding any services that we offer users, whether they be oral, written, or electronic, may be recorded by us. These records shall serve as our only source of ownership and serve as a record of users’ conversations with us. We reserve the right to do so.
With whom are we permitted to reveal your personal details? We may share your information with the following parties in order to fulfill the aforementioned uses for your personal details: We can share your personal information with our service or app (s) provider whenever you make use of them, legal authorities if there has been any breach of legal proceedings, our financial regulators and Insurance supervisory board and other;
credit card companies and financial institutions handling your financial transaction; audit team or consultants or other investment advisors, actively helping with, or guiding on most of our commercial purposes; authorities, courts, and applicable state regulators as negotiated or approved by legal system or our negotiations with government agencies and enforcement agencies where legally required and in responding to many other relevant laws and regulations; introducing brokerage firms and affiliated groups that we however have a mutual relationship; MCAM make effort to just share with these third-party companies the minimal personal information necessary for them all to execute their assigned responsibilities to us.
Personal information that are accessible to our third-party service providers would only be used by them to carry out their contractual obligations to us and is not authorized for further use by them.
There could be connections to independent third-party websites on our sites or in our apps. Kindly be informed, though, that our “privacy policy” does not and will not apply to third-party sites, as well as other webpages are not governed by our privacy policies and regulations. Please inquire about each third group's privacy policies and practices by contacting them directly.
How do we get your permission, and when? This is depending on the precise reason which we use your information, we might handle that on any or more constitutional standing.
Following are the legal foundations:
When one of these legal bases applies to the utilization of your personal details, we would need your permission. The giving of certain permission shall be voluntary, and users shall be entitled to revoke this at any time by notifying us as indicated in the terms and conditions or by unsubscribing from our mailing lists.
In order to interact with you over the promotion and advertising goals and also to give you market updates and statistical information, we may utilize personal details that you disclose to us by filling out the forms on our site(s) or through other means, along with personal details you supply to us throughout our working relationship. You may be called, have emails sent to you, receive messages via your online service portal, and receive notification via SMS as well as other methods of contact. If you do not have access to your created account or there have been failures of creating one for unknown reasons, you do have options to opt out or lay complaints just by emailing to us at Info@MCAM.com using the email address you supplied to us.
We take precautions to protect the personal information we keep against misuse, loss, unauthorized access, alteration, and disclosure. We store personal information in a combination of secure computer storage facilities, paper-based files, and other documents.
How, why, and also how long are private records kept? If we decide that your personal data is not relevant anymore, we will either erase whatever data that may be used in identifying you or safely delete the information. Nevertheless, MCAM might need to keep a record of their users for a long period of time. We must keep records and proof of all our actions regarding your personal identification, sources of earnings, tracking of your transaction data, mobile phone, conversation, and email messages, requests and trading history, managing of your concerns, and records that can show that we fully complied with supervisory code of practice across the business, for instance, since we are subordinate to investment and financial services and anti-money laundry regulations. Once our commercial connection with you has terminated, such documents must have been kept for a minimum of four years if requested by authorities.
We might occasionally depend upon relevant standard contract terms, enforceable business policies, the European Data protection Shield, and any other similar valid agreements whenever we transmit your information to other third-party companies outside of the EEA.
Please get in touch with us using any information provided below if you'd like a document of these agreements.
Protection of personal data. We are dedicated to protecting personal details, and then we will take the necessary technological and organizational precautionary measures to guarantee a form of encryption that guards against unauthorized damage, loss, unlawful modifications and manipulations, accidental or unlawful disclosing of, or access to, private details communicated, retained, and otherwise handled.
To make absolutely sure that our protection of personal data complies with this privacy policy and the relevant laws, MCAM assigned a professional privacy officer. Businesses outside of the MCAM Groups are not permitted to manage or access personal details without first acknowledging its privacy, committing to uphold each person's privacy rights, and adhering to this privacy policy as well as any general data protection regulation legislation.
The following are, in summary, the data security procedures currently used by us: Staff members have only access to personal data needed. We instruct our staff members who process personal data to protect the security of customer details and the privacy rights of users by mandating our staff members to make use of passwords and two-factor verification once attempting to access MCAM systems.
Staff have only access to personal information necessary again for the activities they undertake since tough security barriers have been implemented.
Implementing firewall, intrusion prevention mech, and antivirus software tools to prevent unauthorized users and malware from accessing our systems; utilizing specialized strong encryption or protection whenever we transmit electronic information for purposes of sourcing; and practicing our policies.
These are Your rights Kindly be advised that not every situation will be covered by all these rights. You're eligible for;
(a) ask us to amend any inaccurate personal details we might have about you;
(b) ask that your personal information be deleted. Be aware, nevertheless, because of certain legalities, we will not always be able to honor your request for deletion which will assuredly notify you in time.
(c) In cases in which we are utilizing your personal information for marketing and advertising, you have the right to dispute. In rare situations, we might well be willing to highlight that our legitimate interests in handling your data exceed your liberties;
(d) ask that the handling of your private information be restricted. It gives you the option to request that we stop processing your personal information in the given situations:
Unless users need us to authenticate the integrity of the information, if our usage is illegal and you would not want it deleted, if you ever need us to keep the information even after we no longer need it because you need it to make, exercise, or protect civil cases, so that you may have compelling legal justification for doing so;
(f) ask that your personal information be transferred either to you or an approved third party. All personal details will be delivered to you, or a specified party, in a standardized, generally accepted, computerized manner.
(g) revoke permission at any time where processing your personal data is dependent on it. To submit the personal information requests, send an email to support@mitrotrade.com using the email address you supplied to us. For Complaints and Enquiries Kindly contact us at support@mitrotrade.com using the registered email address you supplied us with if you really want to executes your rights. In one (one) month, we strive to attend to every query. However, if your demands are exceptionally complicated and you have created a couple of demands, it might take us more than one month. Therefore, in such situation, MCAM will let you know and keep you informed.
Need some immediate
help?

our suuport team here for you 24/7

support@mitrotrade.com